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Pause a Dispatch in Power Direct

Things come up - pausing an In Progress dispatch allows you to be flexible.

NOTE: This feature is only available for IMC Drivers.

  • Pausing an In Progress Dispatch

    • To Pause an In Progress Dispatch, you'll need to swipe the Dispatch card on the Dispatch List to reveal the Pause option.

    • This will move the dispatch to the Paused tab on your Dispatch List.

      • NOTE: Paused tab will only appear if you have a Paused dispatch. You're limited to 5 Paused dispatches.

    • The Pause button is available for an In Progress dispatch that you have already taken some action on, such as Swipe to Arrive at Stop 1.

    • To resume the dispatch, you can swipe the card to reveal the Resume button OR tap Resume on Dispatch Details.

      • NOTE: You can only have one In Progress dispatch at a time, so Resume will be disabled if you already have another dispatch in progress.

  • Reverting an In Progress Dispatch

    • If you have started a dispatch & have not taken an action, such as Swipe to Arrive at Stop 1, you'll have the option to Revert the dispatch back to Accepted.

    • You'll need to swipe the dispatch card on your Dispatch List to see the Revert button.

    • This will move the dispatch to the Accepted tab on your Dispatch List.

    • If you wish to resume this dispatch, you'll need to tap Start on the Dispatch List or Dispatch Details.

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